Social networking seems to be one of the biggest buzz words at the moment and with good reason. Web sites like Facebook and Twitter have changed the way we interact with each other and how we share information.
These sites are all very good from a social aspect but how can they be used to add value to your companies website?
Let me use my own companies site as an example. When I was re-developing the site a few months ago I wanted to achieve several thing:
1. Provide clear information about my company and make that information easy to find.
2. Give the site a personal feel but keep it professional.
3. Show that we know what we are doing and that we are keeping on top of the latest developments in our field.
The first point is covered by the basic site itself and I won’t go into details here of how I went about achieving that but the 2nd and 3rd points could not have been easily achieved without the use of social networking.
To add a personal feel I make regular blog posts and add new Tweets whenever I can. This shows that Austin Media isn’t just a company but there is someone behind it, a real person doing real things! I could update the content of my site every few days but that would be time consuming and quite inconvenient so I built a small control to consume my Twitter feed and display it on the Austin Media site. So I can now update the site in 3 seconds flat from anywhere in the world!
Just make sure your Tweets are relevant. I am pretty sure that potential clients don’t want to know what you had for breakfast or what you think about the England team been knocked out of the World Cup so early.
To demonstrate my companies knowledge we also have the blog. This also adds to making the site more personal but the main function is to talk about current web, iPhone, iPad, Apple etc developments. This (hopefully!) demonstrates that we know about my area of expertise and that we are abreast of the latest technologies. So having the blog allows us to show potential clients that we know what we are doing before they even speak to us.
It’s also worth mentioning another very useful function of using social networking on web sites. Search Engine Optimisation (SEO).
Sites that are regularly updated rank far higher in search engines and just think about all those lovely keywords in your blog posts and Tweets! Have a read through this post and see how many I have put in…
So should you integrate social networking into your site? Will it add value? Yes and yes, just make sure it’s relevant and that you use it as intended, to keep potential clients or customers informed about you and what you do.